Reward Program

Join & Save Today!

Be a part of Bay Vape Reward Program and start earning 2% cash back in Reward Points on every order for SITE-WIDE purchases! 

You can earn reward points for every purchase that you made at bayvape.ca and the points will never expire.

The more you shop, the more points you can accumulate and save on future purchases!

Note: in order to earn points, a customer must be signed up the Reward Program with an email and password. Join now!


How It Works?

    1. Signup: Join now!
    2. Shop and Earn: sign into your account and make a purchase, earn 2 Bay Vape Points for every $1 spent before tax on products.
    3. Write a review and get rewards: write your review on Google Maps or Bayvape.ca for items purchased from us and get Bay Vape Points. See more details here.
    4. Redeem:
      • $5 off discount = 500 Bay Vape Points
      • $10 off discount = 1000 Bay Vape Points
      • $25 off discount = 2500 Bay Vape Points



How do I keep track of my Reward Points?

Log into your account and click on the launcher in the bottom right corner of any page on the site. From there you can see your total points, available rewards and active coupons.


How do I redeem my Reward Points?

Log into your account and click on the launcher in the bottom right corner. Then, click "Redeem points". If you have enough points, you can redeem them for a reward code. Apply the code at checkout, and you will see the discount. 


How to apply a reward discount code when a volume discount has been applied?

Our platform does not allow multiple discounts at the checkout page, however you can apply up to one coupon code per order even if you already have a volume discount.


Is there a limit to the number of points I can earn?

No. Go ahead and earn as many as you can!


Can I use multiple Reward codes for one order?

No. Only one reward code can be applied to a single order at a time.


Why did my account balance go down?

Your points will go down if you:

  • Redeem a coupon
  • Cancel an order
  • Return a purchase

If your points have decreased and you would like more information please reach out to us at sales@bayvape.ca.

 

I completed an activity but didn't earn points!

It can sometimes take a few minutes to process your activity and provide your points. It may take up to 5 business days to receive points from reviews.


Can I use my points during checkout?

Not directly - please redeem your points for a reward code which can then be applied during checkout.


How do I leave the program?

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.


What happens if I leave and decide to join again?

Just contact us and we'll re-enroll you. However, your point total will begin from zero.


Can I exchange Reward Points for cash?

No, the points have no cash value and cannot be exchanged for cash. They can only be used to redeem coupons on our website.


Where can I report a problem or give feedback?

If you have any questions, please feel free to contact us at sales@bayvape.ca.